All good things come to an end and we wish you well. Here is some helpful information for the move-out process to go smoothly.
Quick Tip: Don't forget to change your address: USPS.com/move
When moving out, you need to leave the apartment in the same condition as when you moved in. You are responsible for all damages in your apartment; such as tear in your LVT/Carpet Flooring or damage to countertops, marks/holes in the walls, etc. Below is a list of items that we will be looking for when we perform your move-out inspection, so we recommend completing the below prior to vacating the apartment.
All Floors (Bedrooms and Common Area/Living Room): Vacuum floors and mop floors and dust off baseboards. We look for stains, tears, and holes. Floors need to be free of any debris.
Bathroom: The tub, shower, toilet, sink, and fixtures need to be cleaned thoroughly. The floor should be mopped, and all surfaces wiped down.
Kitchen: All the appliances should be cleaned and emptied of any residual food. Be sure to clean the inside and outside of the refrigerator, stove, oven, microwave (if occupying a furnished unit), and dishwasher. These appliances are often forgotten, and the charges can add up quickly for these items.
Trash: Take all trash to the trash containers located on site. Do not leave any items in the apartment or outside the front door. If we must remove any trash, boxes or unwanted items from your apartment, your account can be charged $25+ per 30 lb. bag or $100 for any larger furniture item. Anything left in the apartment is considered trash and will be billed according. This is the area that we noticed the highest amount of charges for people moving out. Please take everything in the apartment with you. (The exceptions are the modem and the valet trash container**) Trash out charges can add to your Final Account Statement very quickly. The Valet Living container belongs to the property. If a container has been removed from the apartment you can be charged $50 per container missing.
**Any Cable Equipment: Please leave behind the modem. Each apartment is equipped with one modem at move-in. The modem belongs to the property. It is imperative that the property’s modem is connected and in the apartment upon move out. Each unit has one modem and should be left in the unit at move out. At no point in time should a resident turn this modem into Vyve Broadband. The modem belongs to the property. If a modem has been removed from the apartment you can be charged up to $200 per box missing.
Windows: Make sure all window seals are wiped down. You will be charged for any missing/torn screens.
Electrical Plate Covers: Make sure they are all intact, wiped down, and undamaged.
Don’t forget your washer and dryer...empty the dryer’s lint trap and wipe down your washer inside and out!
Ceiling fans (in Common Area): Dust off ceiling fans
Return ALL keys (i.e. entrance, bedroom, and mailbox key). When returning keys, put them in an envelope and write your name, apartment address associated with the returning keys, forwarding address, and updated phone number and email address. Envelopes can be provided while supplies last (ask the office). Please note, if we cannot identify clearly that you turned in keys, you can be charged for lock changes. $5 per key. The Dropbox and key return envelopes are located beside unit 1A on site.
If you are moving out earlier than the expiration date on your lease contract, remember that:
You are still liable for any damage in the common area that is caused before the lease contract expires.
You are still responsible for paying the remainder of your lease even if you choose to move-out early.
Final Account Statement will be processed after your lease contract expires.
The final day to return keys will be:
July 25, by 4 pm.
If you have not turned in keys prior to that time, there will be a holdover fee charge per day allocated until you have turned in keys. When turning in keys to a member of management you will be asked to provide a US forwarding address. This address is used to mail the Final Account Statement* to you. If you paid a security deposit upon move-in, this address is where your check will be sent to once all charges have been entered.
*A Final Account Statement is an itemized statement that will be sent to the forwarding address that is provided at move-out 30 days after your termination date on your lease. The Final Account Statement balance is due within 60 days of the termination date on your lease. Failure to pay the balance within 60 days will result in your account being sent to a third-party collection agency. If this happens, the leaseholder and guarantor/cosigner will have their information sent to the collection agency and will be reported to the credit bureaus.
Note: We are not able to have anyone help move furniture or any personal items, but teams are in place to help with questions and directions. You can hire your own movers but please note that they must follow the move-out schedule.
If you have any further questions about the move-out process, please let a member of management know. (843)-654-9663
Some Additional FAQ:
Will there be anyone on the property to help me move? We are not able to have anyone help move furniture or any personal items, but teams are in place to help with questions and directions. You can hire your own movers but please note that they must follow the move-out schedule.
What am I responsible for with my roommates (if they renewed or moving out at the same time)? All roommates are still responsible for any damage and cleaning charges to the common area even if your roommates renewed. Please talk with your roommates, plan to clean up together, and be sure that you take all your items out of the common area, including food in the refrigerator that belonged to you. Do not assume your roommates would want you to leave the mustard!! If you move out in advance and would like a walk through, we will accommodate you as best as we can. We do not promise an in-person walk through due to the high volume of resident moving out.
How can I be sure my mail is forwarded? Go to USPS.com/move. You should turn in your forwarding address no later than 10 days before you move out in order to receive your forwarded mail in a timely manner. We are not responsible for any mail and are not allowed by Federal Law to access your mailbox. Any questions must be made directly to the Post Office.
Watch a video for cleaning tips made by our sister Property at Enclave that still works for Crawford!